Frequently Asked Questions

Sell Q’s

What percentage do I make of my sales?

~ Consignors make 65% of their sales or up to 75% if you volunteer.

Is there a fee for participating

~ There is a one time fee of $15 to participate in each Moo La La Boutique Sale. This fee is to be paid at the time of Registration.

Will the money I get be worth my time?

~ It depends on how many items you bring. The more higher-end, larger items you bring the more money you can make. Basic consignors earn 65% of your total sales minus the $15 consignor registration fee that is paid upfront helping with the costs of building rental, advertising, fliers, racks and displays, and sale equipment. Your check will be mailed within 14 days after the sale has ended.

How many items can I consign?

~ We do ask that there is a minimum of 15 items in order to consign. There is no limit to the number of items you can sell. However, each consignor will be limited to 20 items per gender, per size for sizes 0-9 months. (i.e.: sizes 0-3, 3-6, 6-9, 6-12).

Where can I get hangers? Do I get the hangers back?

~ Local dry cleaners, Target, WalMart, Kmart and dollar stores are great places to find inexpensive hangers. We also sell hangers, please contact us. We suggest using wire hangers because of the ease of pinning the items onto the hanger. All items are sold WITH the hanger at the sale, so you will not be getting your hangers back.

Where do I buy white cardstock?

~ Walmart, Staples, Officemax, Michael’s and Joann’s are all places that carry cardstock. Don’t forget to bring a coupon to the craft store! We also sell cardstock.

How do I tag my items?

~Please refer to our TAGGING GUIDE for detailed instructions.

How do I price my items?

~ A general rule of thumb is to price them around 30% off the original price. The condition of the item will generally raise or lower this figure. Ask yourself “What is the most that I would pay for this?” Please refer to our PRICING GUIDE.

What can I expect at Drop Off?

~ Drop off will take approximately 15 minutes. Please bring all items organized according to size.  All items will be inspected for quality. Anything found to be unacceptable will be pulled at our discretion. Please refer to our ACCEPTED AND NOT ACCEPTED ITEMS LIST. A detailed description can be found on our SELL page.

What if I am not available to pick up my items at the specified pick up time?

~ If you can’t make it to pick up your items, you can have a friend or relative pick them up for you. All items picked up will be verified with the consignor name, consignor number, and/or telephone number. NO EXCEPTIONS. Please make sure that your items are accounted for at that time. Any items that aren’t picked up after the designated time will be DONATED.

Where are my unsold items donated?

~ We are always searching for charities to benefit from your generosity. If you know of an organization that could benefit from the donation of children’s items, please CONTACT US.

When will I receive my check?

~ You can expect to receive the check within 2 weeks after the close of the sale.

Shop Q’s

I’m not ready to sell anything, can I still shop early?

~If you are not consigning, you can still VOLUNTEER and shop during the Volunteer Pre-Sale!

Are you a New MaMa?

~Join us for our New MaMa Baby Shower! An opportunity for moms with infants under 1 year of age to shop the amazing deals before the public! Space is limited for this event, so be sure to sign up as soon as registration opens!

What forms of payment will be accepted at the sale?

~ We will accept Visa, Mastercard, and of course cash. No checks, please.

Can I bring my kids to shop?

~ Because of the atmosphere we have for drop off and our pre-sale events, we discourage bringing children unless they are in a baby carrier or sling. Children are allowed at the public sale events but space is sometimes tight, so only umbrella strollers are permitted. Moo La La loves kids – we’re a kids’ sale after all, but sometimes shopping is easier without them … it’s your decision to make.

What if I find a great item, but it is too large for me to carry around while I shop?

~ We will have a holding area and allow you to hold an item for one hour while you shop. We don’t want you to miss out on a great find, but also want to be sure that if you change your mind that we are able to get it back on the sales floor as soon as possible!

Can we “try on” the clothing?

~ Unfortunately, we do not have accommodations for changing rooms. We suggest that you determine your child’s size before you come to the sale.

What is the return policy?

~ All sales are final so please thoroughly inspect all items prior to purchasing.

Advertise Q’s

How can I promote my business at Moo La La?

~ Check out the ADVERTISE section of our website. Then CONTACT US for more information. Please include information about your business.

SELL gently used items, SHOP for amazing deals, SAVE lots of MOOLAH!